Privacy Policy

Your privacy matters. This policy explains how we protect and use your information.

1. Scope

Applies to visitors and patients using our websites, telehealth, and clinical services.

2. Protected Health Information (PHI)

We comply with HIPAA. We use and disclose PHI for treatment, payment, and healthcare operations as permitted by law.

3. Information We Collect

• Contact and demographic details
• Clinical data you provide or that is created in care
• Technical data (device, browser, cookies)

4. How We Use Information

• Deliver care and manage your account
• Improve services and ensure security
• Communicate programs and offers (you can opt out)

5. Sharing

We may share with care providers, pharmacies, payers, and service vendors under appropriate safeguards. We do not sell PHI.

6. Your Rights

• Access, amend, and receive a copy of your records
• Request restrictions and confidential communications
• Receive an accounting of disclosures

7. Security

We employ administrative, technical, and physical safeguards to protect your information.

8. Cookies

We use necessary and analytics cookies to improve site performance. You can control cookies in your browser.

9. Children

We provide pediatric services with appropriate parental consent as required by law.

10. Contact

Questions? Email privacy@healthivos.com.